Terms of Service

Welcome to Conteneur GSA Inc. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Definitions

In these Terms of Service:

• Company, We, Us, or Our refers to Conteneur GSA Inc, located at 436 Montée Letang, Témiscaming, Quebec, J0Z 3R0, Canada.
• Services refers to all services provided by Conteneur GSA Inc, including computer systems design, integration, consulting, and related professional services.
• Client or You refers to the individual or entity accessing or using our services.
• Website refers to www.conteurgsa.hair and all associated web pages.

2. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all visitors, users, and clients of our services.

3. Services Description

Conteneur GSA Inc provides professional services in the following areas:

• Computer systems design and architecture
• Computer integrated systems design
• Technical consulting services
• Scientific and engineering solutions
• Custom software development
• Infrastructure optimization

Specific service details, deliverables, timelines, and pricing will be outlined in separate service agreements or statements of work.

4. Service Agreements

When you engage our services, we will provide a detailed service agreement or statement of work that outlines:

• Scope of services to be provided
• Project timelines and milestones
• Pricing and payment terms
• Deliverables and acceptance criteria
• Responsibilities of both parties

The service agreement will supplement these Terms of Service. In case of conflict, the service agreement will prevail.

5. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Respond to requests for information in a timely manner
• Designate authorized representatives for decision-making
• Provide necessary access to systems, data, and personnel
• Make timely payments as agreed
• Comply with all applicable laws and regulations

6. Payment Terms

Payment terms will be specified in your service agreement. Generally:

• Invoices are due within 30 days of issuance unless otherwise specified
• Late payments may incur interest charges at the rate of 1.5% per month
• We reserve the right to suspend services for non-payment
• All fees are in Canadian dollars unless otherwise stated
• Refund policies will be outlined in the service agreement

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Conteneur GSA Inc and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

7.2 Client Intellectual Property

You retain ownership of any intellectual property you provide to us. You grant us a license to use such materials solely for the purpose of providing services to you.

7.3 Work Product

Ownership of work product created during service delivery will be specified in the service agreement. Typically, upon full payment, you will receive ownership rights to custom deliverables, while we retain rights to our pre-existing tools, methodologies, and general knowledge.

8. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of our business relationship. This obligation includes:

• Not disclosing confidential information to third parties without consent
• Using confidential information only for the intended purpose
• Implementing reasonable security measures to protect confidential information
• Returning or destroying confidential information upon request

This obligation survives the termination of our business relationship.

9. Warranties and Disclaimers

9.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. If services do not meet this standard, we will re-perform the services at no additional charge.

9.2 Disclaimer

Except as expressly stated in a service agreement, our services are provided as is without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claims arising from our services shall not exceed the fees paid by you for the specific services giving rise to the claim
• We shall not be liable for any indirect, incidental, consequential, or punitive damages
• We shall not be liable for damages resulting from your failure to follow our recommendations or implement our deliverables properly

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these limitations may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless Conteneur GSA Inc, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these terms
• Your violation of any third-party rights
• Your negligence or willful misconduct

12. Term and Termination

These terms remain in effect while you use our services. Either party may terminate a service agreement according to the terms specified in that agreement. Upon termination:

• You must pay for all services rendered up to the termination date
• We will return or destroy your confidential information as requested
• Provisions regarding confidentiality, intellectual property, and limitation of liability survive termination

13. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond their reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or technical failures.

14. Governing Law and Dispute Resolution

These terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any disputes arising from these terms or our services shall be resolved through:

• Good faith negotiations between the parties
• Mediation if negotiations fail
• Litigation in the courts of Quebec if mediation is unsuccessful

15. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by posting the updated terms on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the modified terms.

16. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms of Service, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and Conteneur GSA Inc regarding the use of our services and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

19. Acknowledgment

By using our services, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.